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<?xml-stylesheet href="http://feeds.feedburner.com/~d/styles/rss2titles.xsl" type="text/xsl" media="screen"?><?xml-stylesheet href="http://feeds.feedburner.com/~d/styles/itemtitles.css" type="text/css" media="screen"?><rss xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0"><channel><title>Truthiness in Business</title><link>http://www.bizcoachdeb.com/blog</link><description>Candid Opinions and Ideas in Marketing and Customer Service, All With the Small Business Entrepreneur in Mind.</description><language>en</language><generator>http://wordpress.org/?v=2.6.3</generator><thespringbox:skin xmlns:thespringbox="http://www.thespringbox.com/dtds/thespringbox-1.0.dtd">http://feeds.feedburner.com/BizCoachDeb?format=skin</thespringbox:skin><geo:lat>39.989135</geo:lat><geo:long>-105.228833</geo:long><image><link>http://www.bizcoachdeb.com/blog</link><url>http://www.bizcoachdeb.com/favicon.ico</url><title>shine image</title></image><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/BizCoachDeb" type="application/rss+xml" /><feedburner:emailServiceId>2386772</feedburner:emailServiceId><feedburner:feedburnerHostname>http://www.feedburner.com</feedburner:feedburnerHostname><feedburner:feedFlare href="http://add.my.yahoo.com/rss?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://us.i1.yimg.com/us.yimg.com/i/us/my/addtomyyahoo4.gif">Subscribe with My Yahoo!</feedburner:feedFlare><feedburner:feedFlare href="http://www.newsgator.com/ngs/subscriber/subext.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.newsgator.com/images/ngsub1.gif">Subscribe with NewsGator</feedburner:feedFlare><feedburner:feedFlare href="http://feeds.my.aol.com/add.jsp?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://o.aolcdn.com/favorites.my.aol.com/webmaster/ffclient/webroot/locale/en-US/images/myAOLButtonSmall.gif">Subscribe with My AOL</feedburner:feedFlare><feedburner:feedFlare href="http://www.bloglines.com/sub/http://feeds.feedburner.com/BizCoachDeb" src="http://www.bloglines.com/images/sub_modern11.gif">Subscribe with Bloglines</feedburner:feedFlare><feedburner:feedFlare href="http://www.netvibes.com/subscribe.php?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.netvibes.com/img/add2netvibes.gif">Subscribe with Netvibes</feedburner:feedFlare><feedburner:feedFlare href="http://fusion.google.com/add?feedurl=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://buttons.googlesyndication.com/fusion/add.gif">Subscribe with Google</feedburner:feedFlare><feedburner:feedFlare href="http://www.pageflakes.com/subscribe.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.pageflakes.com/ImageFile.ashx?instanceId=Static_4&amp;fileName=ATP_blu_91x17.gif">Subscribe with Pageflakes</feedburner:feedFlare><item><title>How Motrin Gave Me a Headache</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/456097155/</link><category>Business 101</category><category>social media</category><category>#motrin</category><category>#motrinmoms. social media</category><category>damage control</category><category>motrinmoms</category><category>Twitter</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Mon, 17 Nov 2008 09:37:35 -0600</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=311</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Over the weekend, there was quite a stir surrounding an ad campaign the Motrin people came up with, called the Mom-Alogue. It was geared toward "mommies on the move"; you've seen them toting kids...<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/11/how-motrin-gave-me-a-headache/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F11%2Fhow-motrin-gave-me-a-headache%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/11/how-motrin-gave-me-a-headache/</feedburner:origLink></item><item><title>Blowing the Lid Off Customer Service: How Comcast Cares Leverages Twitter</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186098/</link><category>Business 101</category><category>social media</category><category>Business Week</category><category>Comcast</category><category>customer service</category><category>Douglas MacMillan</category><category>Frank Eliason</category><category>Home Depot</category><category>TechCrunch</category><category>Twitter</category><category>Twitter Search</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Mon, 10 Nov 2008 15:34:34 -0600</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=307</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Recently, I caught up with always-on-the-move, @Frank Eliason, Director of Digital Care for Comcast, called Comcast Cares. Based in Philadelphia, Pennsylvania, he and his team of 7 address service...<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/11/blowing-the-lid-off-customer-service-how-comcast-cares-leverages-twitter/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F11%2Fblowing-the-lid-off-customer-service-how-comcast-cares-leverages-twitter%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/11/blowing-the-lid-off-customer-service-how-comcast-cares-leverages-twitter/</feedburner:origLink></item><item><title>75 Bands…Can you find them?</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186100/</link><category>Look What I Found</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Thu, 06 Nov 2008 15:39:12 -0600</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=303</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[75 bands<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/11/75-bands/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F11%2F75-bands%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/11/75-bands/</feedburner:origLink></item><item><title>Let Them Eat Cookies!</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186101/</link><category>Business 101</category><category>Good Experiences</category><category>Ummm Marketing</category><category>cloth moth</category><category>customer service</category><category>giveaways</category><category>mother's cookies</category><category>small business</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Thu, 06 Nov 2008 14:26:49 -0600</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=299</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[By adding a small token giveaway, a company can reach their customers in a meaningful way and build a solid customer relationship.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/11/let-them-eat-cookies/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F11%2Flet-them-eat-cookies%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/11/let-them-eat-cookies/</feedburner:origLink></item><item><title>Coaching from Two Perspectives</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186102/</link><category>Coaching</category><category>Hockey</category><category>business</category><category>coach jules</category><category>empowerment</category><category>fun</category><category>lucia</category><category>samuel l jackson</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Tue, 28 Oct 2008 10:52:47 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=291</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[All coaches are not created equal, however in sports as in business, you should make things fun and empower people.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><enclosure url="http://www.bizcoachdeb.com/CoachJules.wmv" length="7671526" type="video/x-ms-wmv" /><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/coaching/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fcoaching%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/coaching/</feedburner:origLink></item><item><title>A Cookie Legacy Bites the Dust</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186103/</link><category>In Business News</category><category>archway cookies</category><category>circus animals</category><category>cloth moth</category><category>mother's cookies</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Mon, 27 Oct 2008 12:27:12 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=285</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[I first heard the news from another Circus Animal cookie enthusiast - my daughter&#8217;s best friend. &#8220;Deb, I have some really horrible news to tell you,&#8221; she started, almost scaring me....<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/a-cookie-legacy-bites-the-dust/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fa-cookie-legacy-bites-the-dust%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/a-cookie-legacy-bites-the-dust/</feedburner:origLink></item><item><title>Don’t Tell Me How To Vote</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186104/</link><category>Just a Thought</category><category>election 2008</category><category>patriotic</category><category>political process</category><category>vote</category><category>voting</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Fri, 24 Oct 2008 15:14:15 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=282</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Vote the way you want and with what most closely resembles your sentiments, whatever those sentiments are. It is the most patriotic thing you can do.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/dont-tell-me-how-to-vote/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fdont-tell-me-how-to-vote%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/dont-tell-me-how-to-vote/</feedburner:origLink></item><item><title>Purposeful Outreach: The Building Blocks for Social Media in a Business Model</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186105/</link><category>Business 101</category><category>blog</category><category>customer service</category><category>purposeful outreach</category><category>small business</category><category>social media</category><category>Starbucks</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Wed, 22 Oct 2008 14:05:31 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=277</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Purposeful outreach through  social media means creating a touch point with your customers that should be built carefully and with the commitment to serve.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/the-real-purpose-for-social-media-in-a-business/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fthe-real-purpose-for-social-media-in-a-business%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/the-real-purpose-for-social-media-in-a-business/</feedburner:origLink></item><item><title>Wordpress Widgets</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186106/</link><category>Look What I Found</category><category>cumulus</category><category>snap shots</category><category>widgets</category><category>wordpress</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Tue, 21 Oct 2008 12:32:05 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=266</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[As promised, I recently tested out a couple new (to me) Wordpress Widgets and the results are in - I really love these two: Snap SScreen Shot of Snap Shotshots and WP Cumulus Tag Cloud.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/wordpress-widgets/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fwordpress-widgets%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/wordpress-widgets/</feedburner:origLink></item><item><title>Hold the Escrow, Please</title><link>http://feeds.feedburner.com/~r/BizCoachDeb/~3/449186107/</link><category>Just a Thought</category><category>escrow</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">BizCoachDeb</dc:creator><pubDate>Mon, 20 Oct 2008 14:37:33 -0500</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=187</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Managing your tax and insurance payments might net you a little interest during the year.<br/>
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Truthiness in Business: Finally, someone will share a candid view on issues commonly affecting the small business entrepreneur. From marketing and customer service, to running your business the lean way, you'll get sharp ideas to help you become a more shrewd business person.]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2008/10/hold-the-escrow-please/feed/</wfw:commentRss><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetItemData?uri=BizCoachDeb&amp;itemurl=http%3A%2F%2Fwww.bizcoachdeb.com%2Fblog%2F2008%2F10%2Fhold-the-escrow-please%2F</feedburner:awareness><feedburner:origLink>http://www.bizcoachdeb.com/blog/2008/10/hold-the-escrow-please/</feedburner:origLink></item><feedburner:awareness>http://api.feedburner.com/awareness/1.0/GetFeedData?uri=BizCoachDeb</feedburner:awareness></channel></rss>
