BizCoachDeb’s Blog

Among the major players in the web hosting business, you know the competition must be fierce. Why then would they offer such poor uptime and abysmal service? I cannot fathom an answer. What I do know is that in the last 3 weeks, I’ve had 4 different clients who all cite problems ranging from downed sites to not receiving responses to emails. One such company, I’m still waiting for a response to a question I emailed before the 4th of July…still no answer! Amazing!

For some of the “not-so-high-profile” players, this offers an opportunity like no other - if you can offer great pricing, reliable uptime, AND great service, you will be heads above the kinds of companies that spend their resources on racing car sponsorship, instead of stellar service. Who do I recommend to every client? BlueHost. They rock on every level and their backend is a breeze, nicely organized and easy to get around. If you must call (yes, their number is on the site), you will get a message telling you how long you can expect to be on the phone, in order of when you called. Whatever your issue, they will handle you promptly, professionally, and without the usual bull.

The point is, as in everything, you have choices in webhosting and gone are the days of having to choke down over $250.00 a year just to have your site up. Before jumping on the bargain you think you find, ask around and ask PROFESSIONALS what they think. They’ll tell you a little extra money can save you and your website from being forgotten.