Archive for August, 2010

Wolf in Sheep's ClothingIt seems innocent enough: go head to head against your competitors by mimicking their campaigns, saying similar things and trying to evoke the same kind of sentiment from the unsuspecting consumer. But no, it’s not so innocent, and it’s happening right now, in small towns and cities across the country, even my own Boulder, Colorado. This sneaky assault is happening right under the very nose of each and every purchaser, shopper and diner nationwide. It’s called “local-washing”, and it basically means corporations dress and talk the language of “we’re doing it local”, but in essence, it’s just a ploy. You can read more about it here in an article by Stacy Mitchell in Indy.com, where she discusses how national corporations are co-opting the idea of “local” in an attempt to have consumers believe they are local in everything they do. Right. Sure they are. Tell that to the small businesses across America who have shuttered their windows when the Big Box chain rolled into town or the tiny downtown business districts that report record vacancies because their tenants couldn’t hang on during the worst recession of our generation.

The truth is when you spend your money in these establishments, some of that purchase will support workers there, but the profits go into the corporate coffers somewhere else, usually far away from your own community.

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kickbucks logoThere’s another neato geolocation player entering in the game very soon, and it’s easier for consumers to take advantage of the incentives merchants can set up. The standard has been for mobile app users to “check in” to receive perks and discounts, but Shopkick’s app works by subscribers simply walking through the door. Another added punch? They have forged some incentives with some partner stores and the model allows “kickbucks” to be used for Facebook credits and purchasing songs off Napster, to name a few. They’ve drummed up $15M in their recent round of financing and apparently Macy’s and Best Buy are interested in the potential; the latter hosted a preview in their San Francisco store, with more stores to follow soon. An Iphone app is poised to be ready by the end of August, with the Android app following shortly after.

Do you think apps like Foursquare have any need to be concerned? Moreover, do you think smaller or boutique merchants will get the hang of it? Even in my tech-savvy town of Boulder, Colorado, Foursquare has (sadly) only experienced luke-warm stickiness with them. Mobile users are running all over the city, checking in and rewarded with — silence. Why is that? My experience shows that some are *just* getting an idea of the power of Twitter and Facebook.

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