BizCoachDeb's BizBuzz -

Archive for the ‘Coaching’ Category

How many ways can you say “Thank You” to someone in your business? With customers or other people you do business with, it could be a lost art form for you, but potentially a great way to reconnect or even solidify your relationships. I remember early in my sales career, my manager said I should keep notes all day in order that I be able to recall and then write a note of thanks to each of the people I encountered. It seemed like homework initially, as some days this list would be exceed 30 notecards, so my stationery and postage budget did get quite large at one point. Some how though, this simple gesture began to pay off: people would remember me when I’ve arrive at their office weeks later, or I’d make friends with people just because of a short, funny note I sent them. Over time, though, email got the better of me, and I have relied maybe too heavily on dropping an email note instead of the handwritten variety. Thanks doesn’t stop with notecards and can take on all kinds of forms, large and small. Here are some ideas that you can use online, to supplement your scribed-to-paper ones:   The rest of the story...

Being in business means maintaining a contact list and that list really is the fuel that keeps things running. I advise each of my clients to have their contacts in some kind of database to keep them organized and ready for quick access. In reorganizing my own today (I’m switching to a new communication client), I realized how many people have moved from the “acquaintance” category to the “client” category. It also dawned on me how many of those people started out as a parent of a kid I coached in hockey or a referral from a trusted colleague or some other way totally unrelated to my normal marketing activities. What also set a light bulb off was the fact that many of these people are also now good friends, so many are split into two or even more categories.   The rest of the story...