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	<title>Marketing Java - Refill Your Cup &#187; Finally</title>
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		<title>Rebuilding the Economy the tuggl Way</title>
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		<pubDate>Thu, 03 Sep 2009 22:21:13 +0000</pubDate>
		<dc:creator>Deb Kolaras</dc:creator>
				<category><![CDATA[Finally]]></category>
		<category><![CDATA[Good Experiences]]></category>
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		<description><![CDATA[Where's the best place for the economy to get spurred? Right at home. Read on about how tuggl.com is making waves in the Denver/Boulder metro and helping non-profits and other businesses come together.]]></description>
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		<title>Quizno&#8217;s Self-Inflicted Black Eye</title>
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		<comments>http://www.marketingjava.com/blog/quiznos-self-inflicted-black-eye/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 20:35:46 +0000</pubDate>
		<dc:creator>Deb Kolaras</dc:creator>
				<category><![CDATA[Business 101]]></category>
		<category><![CDATA[Finally]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[denny's]]></category>
		<category><![CDATA[giveaway campaigns]]></category>
		<category><![CDATA[ihop]]></category>
		<category><![CDATA[quizno's]]></category>
		<category><![CDATA[sub sandwiches]]></category>
		<category><![CDATA[subway]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=415</guid>
		<description><![CDATA[Quizno's sandwich giveaway campaign has caused quite a stir. What can your small business learn from their mistake?]]></description>
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		<title>Twitter: Own It</title>
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		<pubDate>Thu, 19 Feb 2009 05:59:43 +0000</pubDate>
		<dc:creator>Deb Kolaras</dc:creator>
				<category><![CDATA[Business 101]]></category>
		<category><![CDATA[Finally]]></category>
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		<category><![CDATA[cbs4 denver]]></category>
		<category><![CDATA[guardian uk]]></category>
		<category><![CDATA[twestival]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=371</guid>
		<description><![CDATA[Twitter is more than you think. ]]></description>
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		<title>How to Treat Me Badly and Still Keep My Business</title>
		<link>http://www.marketingjava.com/blog/how-to-treat-me-badly-and-still-keep-my-business/</link>
		<comments>http://www.marketingjava.com/blog/how-to-treat-me-badly-and-still-keep-my-business/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 22:00:22 +0000</pubDate>
		<dc:creator>Deb Kolaras</dc:creator>
				<category><![CDATA[Business 101]]></category>
		<category><![CDATA[Finally]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[noodles & company]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=314</guid>
		<description><![CDATA[Customer service is the "new marketing", and knowing that, businesses have a unique opportunity to "right the wrongs" and still come away with a happy customer.]]></description>
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		<title>Blowing the Lid Off Customer Service: How Comcast Cares Leverages Twitter</title>
		<link>http://www.marketingjava.com/blog/blowing-the-lid-off-customer-service-how-comcast-cares-leverages-twitter/</link>
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		<pubDate>Mon, 10 Nov 2008 21:34:34 +0000</pubDate>
		<dc:creator>Deb Kolaras</dc:creator>
				<category><![CDATA[Business 101]]></category>
		<category><![CDATA[Finally]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Business Week]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Douglas MacMillan]]></category>
		<category><![CDATA[Frank Eliason]]></category>
		<category><![CDATA[Home Depot]]></category>
		<category><![CDATA[TechCrunch]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Twitter Search]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=307</guid>
		<description><![CDATA[Recently, I caught up with always-on-the-move, @Frank Eliason, Director of Digital Care for Comcast, called Comcast Cares. Based in Philadelphia, Pennsylvania, he and his team of 7 address service issues for customers across the U.S. He provided a revealing look at how Comcast is using Twitter to reach their customer base and shares five ways your business can use it to break the mold on customer service.]]></description>
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