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	<title>BizCoachDeb's Musings</title>
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	<link>http://www.bizcoachdeb.com/blog</link>
	<description>Marketing Discussions for Enviable Customer Service</description>
	<pubDate>Wed, 27 Aug 2008 13:45:01 +0000</pubDate>
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		<title>What The Bluejay Figured Out</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/26/the-bluejay/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/26/the-bluejay/#comments</comments>
		<pubDate>Tue, 26 Aug 2008 15:42:14 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Just a Thought]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=60</guid>
		<description><![CDATA[We can learn a lot from birds and some of it's social in nature. But what about protecting your resources? Take a lesson from the bluejay.]]></description>
			<content:encoded><![CDATA[<p>Anyone who&#8217;s been to my house probably considers me the &#8220;crazy bird lady&#8221; on the block. It&#8217;s almost true, I probably spend way too much time feeding and observing the birds here, but this week, the bluejays taught me something: if you find something special, broadcast it only if you want everyone to know about it and use it all up.</p>
<p>Case in point: I have a hanging peanut tray and the bluejays love it. Generally when I fill it, they carry on, making noise for all their friends, letting the entire neighborhood know about the restocking of said tray. What often happens, though, is squirrels and grackles also show up, and these varmints are wasteful and tend to bully the jays away. The grackles will also bully smaller birds off all the other feeders and basically take over the entire property. The peanuts are gone, the birds are gone, the yard is quiet. Yuck.</p>
<p>Today was different. The jays watched as the crazy lady refilled the feeders, but this time, not a peep. Instead, they must have flown around to trees in the area and &#8220;told the others&#8221;, as they each started showing up, no sign of grackles, much to my delight and likely to the delight of all the other birds.</p>
<p>What&#8217;s the lesson? Be careful who you tell about your most prized resources, lest you want your booty plundered. If you don&#8217;t protect your intellectual property, you could run out of peanuts.</p>
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		<title>Twitter Me This</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/23/twitter/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/23/twitter/#comments</comments>
		<pubDate>Sat, 23 Aug 2008 15:52:25 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Ummm Marketing]]></category>

		<category><![CDATA[http://tinyurl.com/5qvhhe]]></category>

		<category><![CDATA[http://tinyurl.com/66b8wh]]></category>

		<category><![CDATA[http://tinyurl.com/6zg6y3]]></category>

		<category><![CDATA[http://twitter.com/bizcoachdeb/]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=57</guid>
		<description><![CDATA[Twitter use is booming, are you on the sidelines?]]></description>
			<content:encoded><![CDATA[<p>This week for some reason has brought this topic of discussion up time and again among my clients, and being an advocate of social networking, I thought I&#8217;d add some resources today for people still on the fence. <a title="Article on Twitter" href="http://tinyurl.com/5qvhhe">This is a short article by Lisa Cruz</a> on the subject, but it really sums things up nicely: If the big players are doing it, why on earth wouldn&#8217;t the smaller players follow suit and maybe even be the frontrunners? It doesn&#8217;t get any more level a playing field than free and easy. Early adopters have spotted the value, and <a title="Business Week Twitter Article" href="http://tinyurl.com/66b8wh">Business week</a> also has a nice blog on the subject, with plenty of feedback from readers.</p>
<p>The point is not whether it works (it does, even if you&#8217;re not using it yourself for fear, thoughts of it being a kiddy tool, or you think you&#8217;re too busy to market in this way), but whether it will work for you. The answer is, &#8220;if you work it, it will work&#8221; Really.</p>
<p>Social networking is here to stay and the further your reach, the more you can influence, help, hurt, chide&#8230;.so use caution. And if I&#8217;ve impacted the way you think about Twitter and you now want to use it, <a title="Twitter How To Article" href="http://tinyurl.com/6zg6y3">here is a great blog on jumping in with both feet.</a> Oh, and <a title="BizCoachDeb's Twitter Feed" href="http://twitter.com/bizcoachdeb/">Twitter Me if you dare.</a></p>
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		<item>
		<title>The Scoop and Then Some</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/20/twitter-scoo/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/20/twitter-scoo/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 19:13:53 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Look What I Found]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=52</guid>
		<description><![CDATA[Scoops!!! Get your scoops here! Twitter is more than just networking, how about find a bunch of news?!]]></description>
			<content:encoded><![CDATA[<p>This week I realized that in addition to some great networking opportunities, Twitter is able to give me an amazing amount of news and information, simply by following the tweets of the major news sources out there. Give it a try. Not only will you find stuff to validate our suspicion of a sagging economy, you&#8217;ll find crazy stories like this one: http://tinyurl.com/5lf4va , where a man lost an ear tangling with a pit bull&#8230;my tweet says: file under &#8220;stupid things I did this summer.&#8221; Sometimes we just need to be amused at life to remind us how sane we are, right?!</p>
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		<title>Are We All Olympians?</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/12/are-we-all-olympians/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/12/are-we-all-olympians/#comments</comments>
		<pubDate>Tue, 12 Aug 2008 15:18:41 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Just a Thought]]></category>

		<category><![CDATA[http://en.beijing2008.cn/]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=50</guid>
		<description><![CDATA[Obstacles: just things that keep us from our goals; start thinking like an Olympian in your business.]]></description>
			<content:encoded><![CDATA[<p>Okay, I admit, I&#8217;m a junky for the <a title="2008 Olympics" href="http://en.beijing2008.cn/">Olympics</a>. Don&#8217;t get me wrong, I&#8217;m not glued the entire time, letting dust bunnies take over my home or allowing the cats to eat tuna all day, but I like to catch as much as I can. What dawned on me this morning is that while there are amazing stories throughout the Olympics, there seems to be a common theme on how these athletes arrive here: perseverance. Another thing that occurred to me is &#8220;sacrifice&#8221;, and not just for the athlete, but for their families or whomever has seen this goal culminate in an Olympic appearance. Obstacles, time, money, all these things, big and small, could prevent just an average athlete from becoming a really great one on the world stage. The athlete has to have the drive, heart, and yes, access to what they want to make it happen. How much one digs in and how much one commits in every way will pave the path to regular guy and &#8220;guy with the medal around their neck.&#8221;</p>
<p>Are you the average business person, allowing something to keep you from your own success? Make it a day where that &#8220;something&#8221; is in the past and eliminate a hurdle every day. Do this every day and you&#8217;ll see that goal come closer, faster.</p>
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		<item>
		<title>Mountain Chill, YUM!</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/09/mountain-chill-yum/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/09/mountain-chill-yum/#comments</comments>
		<pubDate>Sat, 09 Aug 2008 17:44:59 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Good Experiences]]></category>

		<category><![CDATA[This Is Service?]]></category>

		<category><![CDATA[http://mountainchill.com/chillspot.html]]></category>

		<category><![CDATA[http://mountainchill.com/index.php]]></category>

		<category><![CDATA[http://www.apple.com/itunes/store/music.html]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=48</guid>
		<description><![CDATA[Mountain Chill in Ouray, Colorado -- what great Internet radio can be.]]></description>
			<content:encoded><![CDATA[<p>Most days I&#8217;m listening to Internet radio through iTunes. The huge diversity of selections is hard to beat. One station I found recently is called <a title="Mountain Chill Radio" href="http://mountainchill.com/index.php">Mountain Chill</a>, located under the ambient section in <a title="iTunes" href="http://www.apple.com/itunes/store/music.html">iTunes,</a> where you can find a host of music, podcasts, talk, etc., if you download their program.  I was delighted to discover this station plays really great music to work or cook by, but also included in the broadcast are voices of real people, and no commercials. They also highlight areas around their town that are great destinations in a segment they call &#8220;<a title="Chill Spots" href="http://mountainchill.com/chillspot.html">Chill Spots</a>&#8220;, should you come for a visit or live nearbyt. It&#8217;s like combining travel tips with the soundtrack that gets you there. An excellent listen for any of you creatives out there, they have evocative setlists and oh, by the way, they&#8217;re right here in Colorado, in Ouray!</p>
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		<item>
		<title>30 Boxes of Fun</title>
		<link>http://www.bizcoachdeb.com/blog/2008/08/08/30-boxes-of-fun/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/08/08/30-boxes-of-fun/#comments</comments>
		<pubDate>Fri, 08 Aug 2008 19:08:30 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Look What I Found]]></category>

		<category><![CDATA[Add new tag]]></category>

		<category><![CDATA[http://www.30boxes.com/]]></category>

		<category><![CDATA[http://www.iscrybe.com/]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=46</guid>
		<description><![CDATA[GTD people, rejoice...30 boxes seems to actually get it!]]></description>
			<content:encoded><![CDATA[<p>For about a year now, I&#8217;ve been playing with <a title="Scrybe" href="http://www.iscrybe.com">Scrybe</a> as my online calendar of choice. After months and months of apathetic user-developer exchanges, I&#8217;ve finally had enough; I took my info over to <a title="30 Boxes" href="http://www.30boxes.com">30 Boxes</a> and I&#8217;m a happier person for it. Already, my Tweets and Facebook is linked up. It&#8217;s a smooth, easy interface and does all the intuitive things you&#8217;d expect in a Web 2.0 environment. Easy schmeazy additions, changes, and updates. Best thing of all, I don&#8217;t have cumbersome login issues and the cut and paste functions made the transition so easy, it made this GTD&#8217;er a believer.</p>
<p>If you&#8217;re looking for a user-friendly online calendar that really plays nice right now (not next year or?&#8230;.),  check out 30 Boxes. While I was having a love affair with Scrybe, I also felt like I was being lead along a primrose path, with no hope of a real exciting future. Sometimes you have to shake things up to get what you need.</p>
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		<item>
		<title>Independence From Prohibition</title>
		<link>http://www.bizcoachdeb.com/blog/2008/07/17/independence-from-prohibition/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/07/17/independence-from-prohibition/#comments</comments>
		<pubDate>Thu, 17 Jul 2008 18:30:30 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Finally...]]></category>

		<category><![CDATA[http://bcbr.com/article.asp?id=94797]]></category>

		<category><![CDATA[http://www.coloradodaily.com/news/2008/jul/06/thirst-ta]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=33</guid>
		<description><![CDATA[Colorado alcohol sales on Sundays is finally a reality. Will Trader Joe's finally come and play here?]]></description>
			<content:encoded><![CDATA[<p>In time to make the 4th of July an even better event, our state approved legislation removing a previous ban prohibiting liquor store sales on Sundays. Mind you, I didn&#8217;t race to the store to grab a six-pack of my favorite micro, but I did feel a  sense of satisfaction knowing there was one less hurdle for doing business with some local merchants. Now if only <a title="Trader Joe's " href="http://traderjoes.com">Trader Joe&#8217;s</a> would resume their interest in coming to Colorado&#8230;pretty please?!</p>
<p>It reminds one that if you just create a path of least resistance, things can correct themselves and improve the business climate. In this case, removing an obsolete (if not downright asinine) law from the books.</p>
<p>Raise a toast, maybe Sunday liquor sales will equate to more revenue and more job opportunities. I know some will grumble about working a Sunday, but some folks will be happy to take a shift on a weekend. If I were a liquor store, you bet I&#8217;d be having an event of some sort&#8230;say, with a 21st Amendment party theme? <a title="Alcohol Sales in Colorado" href="http://www.coloradodaily.com/news/2008/jul/06/thirst-taking-back-sunday-cheers-local-liqor-and/">Read a great article from Colorado Daily</a> and <a title="Chris Wood on Colorado Alcohol Legislation" href="http://bcbr.com/article.asp?id=94797">another one here, from the Boulder County Business Report</a> on this subject. <!--cforms1--></p>
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		<title>Unreliable Service and No Customer Service</title>
		<link>http://www.bizcoachdeb.com/blog/2008/07/15/unreliable-service-and-no-customer-service/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/07/15/unreliable-service-and-no-customer-service/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 23:39:32 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[This Is Service?]]></category>

		<category><![CDATA[http://www.bluehost.com]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=36</guid>
		<description><![CDATA[Bluehost.com is my webhosting company of choice. Why, with all the competition, do the "Big Boys" even exist at all?]]></description>
			<content:encoded><![CDATA[<p>Among the major players in the web hosting business, you know the competition must be fierce. Why then would they offer such poor uptime and abysmal service? I cannot fathom an answer. What I do know is that in the last 3 weeks, I&#8217;ve had 4 different clients who all cite problems ranging from downed sites to not receiving responses to emails. One such company, I&#8217;m still waiting for a response to a question I emailed before the 4th of July&#8230;still no answer! Amazing!</p>
<p>For some of the &#8220;not-so-high-profile&#8221; players, this offers an opportunity like no other - if you can offer great pricing, reliable uptime, AND great service, you will be heads above the kinds of companies that spend their resources on racing car sponsorship, instead of stellar service. Who do I recommend to every client? <a title="BlueHost" href="http://www.bluehost.com">BlueHost.</a> They rock on every level and their backend is a breeze, nicely organized and easy to get around. If you must call (yes, their number is on the site), you will get a message telling you how long you can expect to be on the phone, in order of when you called. Whatever your issue, they will handle you promptly, professionally, and without the usual bull.</p>
<p>The point is, as in everything, you have choices in webhosting and gone are the days of having to choke down over $250.00 a year just to have your site up. Before jumping on the bargain you think you find, ask around and ask PROFESSIONALS what they think. They&#8217;ll tell you a little extra money can save you and your website from being forgotten.</p>
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		<title>All Graphics are Not The Same</title>
		<link>http://www.bizcoachdeb.com/blog/2008/07/14/all-graphics-are-not-the-same/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/07/14/all-graphics-are-not-the-same/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 01:23:09 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[Just a Thought]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=37</guid>
		<description><![CDATA[This will just be a short post, mainly as a response to what I&#8217;ve been managing of late. Several clients have forwarded nifty artwork and logos for use in their projects. Please keep in mind that not all graphics are ready for primetime. What this means is some graphics are &#8220;web ready&#8221; and some are [...]]]></description>
			<content:encoded><![CDATA[<p>This will just be a short post, mainly as a response to what I&#8217;ve been managing of late. Several clients have forwarded nifty artwork and logos for use in their projects. Please keep in mind that not all graphics are ready for primetime. What this means is some graphics are &#8220;web ready&#8221; and some are &#8220;print ready.&#8221; This all has to do with resolution - the higher the resolution, the better quality the picture or graphic. The standards?</p>
<ul>
<li>Web Ready - 72DPI or better</li>
<li>Print Ready - 300DPI or better</li>
</ul>
<p>Keep in mind that changing the DPI in a graphic program does not make the picture better, it just makes it generally bigger.</p>
<p>The lesson: if you pay for an image, logo, or graphic, spend extra and get the high resolution from the get go; it can always be used for your print and web needs.</p>
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		<title>The Power of YouTube</title>
		<link>http://www.bizcoachdeb.com/blog/2008/07/10/the-power-of-youtube/</link>
		<comments>http://www.bizcoachdeb.com/blog/2008/07/10/the-power-of-youtube/#comments</comments>
		<pubDate>Fri, 11 Jul 2008 00:49:03 +0000</pubDate>
		<dc:creator>BizCoachDeb</dc:creator>
		
		<category><![CDATA[You Never Know]]></category>

		<category><![CDATA[http://tinyurl.com/6aqf5g]]></category>

		<category><![CDATA[http://www.youtube.com/watch?v=6HjcCzgCCX0]]></category>

		<guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=35</guid>
		<description><![CDATA[Many have heard of the power of viral marketing, but last night, I got to witness the power first-hand. At a concert featuring rock bands Cheap Trick, Heart and Journey, you would never have thought of YouTube unless you knew the story of Arnel Pineda, new front man for Journey.  I know, Steve Perry&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Many have heard of the power of viral marketing, but last night, I got to witness the power first-hand. At a concert featuring rock bands Cheap Trick, Heart and Journey, you would never have thought of YouTube unless you knew the story of <a title="Faithfully by Pineda" href="http://www.youtube.com/watch?v=6HjcCzgCCX0">Arnel Pineda</a>, new front man for Journey.  I know, Steve Perry&#8217;s out, Arnel is in and before you think, &#8220;No one can replace him&#8221;, I encourage you to check out the <a title="Arnel Footage" href="http://tinyurl.com/6aqf5g">footage of this singer</a> for yourself. I really couldn&#8217;t believe my ears, yet there he was, belting it out with enthusiasm, charm, and gusto. It was impressive and if you covered your eyes, you would be fooled &#8212; yes, he sounds that great.</p>
<p>Back to the YouTube impact; this singer hails from Manila and Journey bandmates looked long and hard to find an adequate replacement to their former lead. Of all places, they found their new guy on YouTube, covering a Journey song. The search is off, this guy is now on tour with them, and the rest is history. Just goes to show you, you never know what you might find on the Internet. Arnel has found his pot of gold and Journey appears to have found their way back into recording studio and back onto the stage.</p>
<p>Oh, and the show? It rocked.</p>
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