Posts Tagged ‘customers’

 

social crmHave you spent what you believe to be lots of time developing up your social media identity, but feel like you’re not seeing results? Or maybe you never have time to blog or update your Facebook or Twitter accounts? While setting up your social media connections is certainly a necessary jumping off point, the most important way to make these resources work for you is through careful and regular management. Like all marketing you you pursue, you have to create a path and a plan. Here are a few simple ideas to make sure you are getting the most out of your social media presence:

1) Be consistent! Set aside a little time each day to check in with your social media links. Blogging once a week will do more good than blogging everyday for a couple of weeks and then doing nothing for a couple of weeks. Regular posts attract readers and new and varied content helps your site feature highly in search engines.

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Still the high point of my life.While many business owners are evaluating the impact of 2009 on their operations, I say this, savvy readers: Get your tail in gear; there is much work to be done and worrying about this last year is merely a distraction keeping you from your goals. There is no shortage of bad news, but you’re still standing-be grateful. Some luck could be involved, but to avoid becoming a statistic in the next decade, it’s time you prepared a plan of attack. I’ve compiled a brief outline of things to make you more profitable and fleet-footed in 2010:

To Do List: Use it, print it, churn it. There are nifty free ones and you’re big kid now; Google it and pick the one you’ll use. I like Tada.

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It’s staggering how the growth of the online community is exploding daily. I mention this because while I have some clients that are reluctant to update their website, they’re even more reluctant to talk about any kind of online presence.

Today’s post is simply this: if you’re not online and beginning a social media dialog with your customers, you’re missing one of the easiest, dreamstime_4132415authentic ways to reach them. Don’t believe me? Consider this:

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There is so much discussion around bailing the Big Three automakers out and different ideas on how to fix it, it got me thinking; how can their loss be a small business owner’s gain? Simply put, can you learn from their mistakes and improve the way your own company runs, but without risking the billions they have? Of course you can!

Today, I’m going to share a lesson with you on how to catch more fish so you don’t need a bailout of your own.

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