Posts Tagged ‘Social Media’

Wolf in Sheep's ClothingIt seems innocent enough: go head to head against your competitors by mimicking their campaigns, saying similar things and trying to evoke the same kind of sentiment from the unsuspecting consumer. But no, it’s not so innocent, and it’s happening right now, in small towns and cities across the country, even my own Boulder, Colorado. This sneaky assault is happening right under the very nose of each and every purchaser, shopper and diner nationwide. It’s called “local-washing”, and it basically means corporations dress and talk the language of “we’re doing it local”, but in essence, it’s just a ploy. You can read more about it here in an article by Stacy Mitchell in Indy.com, where she discusses how national corporations are co-opting the idea of “local” in an attempt to have consumers believe they are local in everything they do. Right. Sure they are. Tell that to the small businesses across America who have shuttered their windows when the Big Box chain rolled into town or the tiny downtown business districts that report record vacancies because their tenants couldn’t hang on during the worst recession of our generation.

The truth is when you spend your money in these establishments, some of that purchase will support workers there, but the profits go into the corporate coffers somewhere else, usually far away from your own community.

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15
Jul
2010

Today I was delighted to read a post that was a topic bouncing in my brain for some time. Karima-Catherine beat me to it , (and it’s all kind of awesome) but in essence, it relates to the plight social media professionals have when we get that email asking, “Can we grab some coffee so I pick your brain?”

How many times have you gotten that question? I believe this happens to all kinds of freelancers and other professionals. For me, it’s common, happening several times a week. For the price of a cup of coffee, the sender (maybe innocuously) thinks it would be great to sit and let me share my ideas, tools, and strategies. Suffice to say, I’ve gotten more tight-lipped and cautious about what I share, often just referring people back to the web. My insides want to jump about and share everything, but I can’t, or rather, I shouldn’t. Why? Because I have spent a small fortune in time and resources to become sharp and knowledgeable in the spheres in which I consult. As professionals, that’s our duty. If I share all I’ve learned in a free chit-chat, what would be left and what value have I placed on my work? Precious little.

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In case you missed the most recent news, Mashable is reporting geo-groovy app Foursquare has raised $20 Million, taking its value up to $95 Million. I could not be happier. When companies get this kind of support and certainly this kind of buy-in, it means the market is listening and that smart people are seeing the bigger picture — and the great potential for such a clever application. Let’s hope the small businesses of the world are listening, too.  As I roll around Boulder, I’m still surprised by the lack of a good foothold it has with local merchants. I’m doing my part to change that, but it will take some time.

Oh, and one more key piece that makes me happy about this news? Foursquare owners decided to continue building, rather than selling themselves off to some larger company that could ruin them. Score one more for the little guys! That seems worthy of a special kind of Mayor badge.

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Why? ninja copywriter

Because good copywriters in the social sphere are different than your garden-variety writers.
We listen very well.
We can research and write like mad.
We’re great at conversations.   
We believe in Strunk and White.
We’re well-connected.
We’re communications ninjas.

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Everyone and their mom has beat a path down the social media path, and for what it’s worth, we’re still in the process of iHobo screengrab - please donatelaying the groundwork. This medium’s mortar has not even dried, and new applications are being built every day to help tap into the minds, hearts and pocketbooks of people all over the world.  Cause-marketers are seeing these spaces as very useful tools for getting their message out and garnering attention for their projects.  Entry is simple and the tools are easy enough to manage, so the notion is getting funds into the piggy bank can be made easier, too.

Fight With Tools
Some companies are emerging with applications that make it easier than ever to support causes you believe and want to support monetarily. In the earlier days, it was clever enough to put a link that went to a PayPal account and have people donate, but things are getting more refined, and donors need to avoid being bamboozled. If you’re a nonprofit and interested in upping the credibility of your cause through social media channels, here are two applications you should consider:

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Tomorrow I will take part in a panel with colleagues who will have varying opinions on what constitutes “distracted driving”. My friend Kyle Perkins is already weighing in on this, so it will be interesting to see what other panelists think. The panel is assembling at the CBS4 Station in Denver and we’ll get to view a segment on the subject, then share our thoughts and opinions, involving our own social networks in what could be a lively discussion.

Before the panel, I decided I would read a bit more on the subject, just to see the other side. I found a moldy article on the subject and had to shake my head, not just at the silliness of the piece, but the softening of the phrase “distracted driver”:

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Spurred by the annoyance of several notable brands (and some virtual unknowns) and their poor use of Twitter, this post has finally bubbled to the top of my consciousness. It’s my shortlist of things I view as pitfalls of Twitter usage. I know, I know, “It’s too young, there are no standards.” But let’s just assume for the sake of conversation that you are a brand (big or small) and you decide to dip your toe into the Twitter pool; whether you know it or not, much like every day conversation, there are some preconceived expectations of the audience you hope to enthrall. After all, you are using it to get customers to beat a path to your door, right? At least that’s what your wunderkind social media marketing guru must have told you: “Customers are on Twitter, we have to set up an account Pronto!” “James, that’s brilliant. I’ve heard about that Twitter thing on CNN.”

So, if have one iota of marketing or customer service sense, please listen up:

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