Posts Tagged ‘Twitter’

RU4 Real Recently we talked about why you should rethink automating your content on your Facebook fan page; the main reason being because it dramatically lowers fan engagement. Now we’re here to tell you about another icky trend we have noticed that hurts more than it helps: automated following. Auto follow apps have become increasingly popular on Twitter. For those of you who are lucky enough to never have run into this, here’s the break down: Auto follow apps are applications that follow every user on a specified list automatically, the users follow you back automatically, and viola! You have thousands of followers to call your own.

So what’s so bad about that? Everybody wants to have a large amount of followers, right? After all, isn’t that often times the first thing you look at when visiting new a Twitter page? It can be very discouraging when you’re working hard to tweet lots of great content and feel like no one is out there to read it. You might even feel embarrassed that your numbers aren’t quite what you were hoping for. We’re here to tell you that despite what you may have heard, automated apps like these are not the solution. Here are 4 reasons that auto follow apps suck (yes, we said it… they SUCK!):

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social crmHave you spent what you believe to be lots of time developing up your social media identity, but feel like you’re not seeing results? Or maybe you never have time to blog or update your Facebook or Twitter accounts? While setting up your social media connections is certainly a necessary jumping off point, the most important way to make these resources work for you is through careful and regular management. Like all marketing you you pursue, you have to create a path and a plan. Here are a few simple ideas to make sure you are getting the most out of your social media presence:

1) Be consistent! Set aside a little time each day to check in with your social media links. Blogging once a week will do more good than blogging everyday for a couple of weeks and then doing nothing for a couple of weeks. Regular posts attract readers and new and varied content helps your site feature highly in search engines.

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Pearmund in Autumn 2010


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the new social learningRecently I finished reading a copy of the book from authors Tony Brigham and Marcia Connor entitled, The New Social Learning. For an avid and staunch user of social media tools like me, there might not be a heck of a lot of revelations in the book, but for the person just exploring or getting more familiar with these tools, it serves as a tremendous resource.

The book’s main theme centers around the notion of learning and how social media applications are bringing collaboration and useful tools to Internet users worldwide. It’s not just classrooms being impacted by the social web, but companies large and small. People can tap into their social networks for a host of information and deploy cloud-based tools that change completely the way businesses and organizations operate and even communicate. Users aren’t tethered to one computer and organizations are now afforded a collective intellect that’s only a few mouseclicks away, and people can work with one another from points all over the globe.

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Wolf in Sheep's ClothingIt seems innocent enough: go head to head against your competitors by mimicking their campaigns, saying similar things and trying to evoke the same kind of sentiment from the unsuspecting consumer. But no, it’s not so innocent, and it’s happening right now, in small towns and cities across the country, even my own Boulder, Colorado. This sneaky assault is happening right under the very nose of each and every purchaser, shopper and diner nationwide. It’s called “local-washing”, and it basically means corporations dress and talk the language of “we’re doing it local”, but in essence, it’s just a ploy. You can read more about it here in an article by Stacy Mitchell in Indy.com, where she discusses how national corporations are co-opting the idea of “local” in an attempt to have consumers believe they are local in everything they do. Right. Sure they are. Tell that to the small businesses across America who have shuttered their windows when the Big Box chain rolled into town or the tiny downtown business districts that report record vacancies because their tenants couldn’t hang on during the worst recession of our generation.

The truth is when you spend your money in these establishments, some of that purchase will support workers there, but the profits go into the corporate coffers somewhere else, usually far away from your own community.

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In case you missed the most recent news, Mashable is reporting geo-groovy app Foursquare has raised $20 Million, taking its value up to $95 Million. I could not be happier. When companies get this kind of support and certainly this kind of buy-in, it means the market is listening and that smart people are seeing the bigger picture — and the great potential for such a clever application. Let’s hope the small businesses of the world are listening, too.  As I roll around Boulder, I’m still surprised by the lack of a good foothold it has with local merchants. I’m doing my part to change that, but it will take some time.

Oh, and one more key piece that makes me happy about this news? Foursquare owners decided to continue building, rather than selling themselves off to some larger company that could ruin them. Score one more for the little guys! That seems worthy of a special kind of Mayor badge.

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Recently I was involved with a terrific event put on by the Boulder Chamber of Commerce: Social Media 2010 – The Business Edition. It was a well-attended conference and colleagues such as Vococreative and Misty Montano really helped humanize a topic which can often be taken as the end-all-be-all to marketing. There is so much more to social networking and the use of social media tools which is unrelated to business and strongly woven into issues of personal use. Even during my own segment on the topic of “Geolocation: Foursquare for Retail Businesses”, I was only able to graze the other side of geolocation – that of the importance of personal safety. A couple of people in my sessions raised the question, “Aren’t you worried about people knowing where you are?” For me, it’s not as much a question of fear, but of common sense. Mine is not the first, nor will it be the last, but here is a short list of things to keep in mind when using your geolocation tool of choice:

  1. Checkin when you’re leaving instead of when you arrive
  2. Allow notifications to go to your connected friends, not all your social networking sites
  3. Use the “stealth” or “off the grid” option when your location is a more private matter
  4. When meeting your friends IRL  visually fix on them first, then checkin
  5. Don’t checkin at all
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